Essential Products can now be delivered to your door.
We have been certified for Essential Products (Top 50 Essential Products can be found here).
Safety is our number one concern, for you and the safety for our staff. Here is how we're handling the COVID-19 pandemic that's affecting our country and the rest of the world.. Essentially we are here for you, we are accepting orders and working remotely so that we can offer you all the usual input, advice, support and care.
Any orders placed that contain products that are not deemed "essential products" will be processed and shipped as soon as we get permission to do so. We will process your order as soon as humanly possible.
When we move to Level 3, full eCommerce order fulfillment will be allowed.
- We will remain available and working throughout this lockdown. You are able to place orders and contact us. All our services (except dispatch) will stay open.
- Email support to any product questions or order queries you may have. will remain available during the week and normal working hours (9 am - 4 pm).
- All product packaging is wiped down with a sanitizing alcohol wipe before being wrapped for collection. A complimentary alcohol wipe is included with every order to use at your discretion.
- Essential Goods orders will be processed and delivered (almost) immediately, the rest will be dispatched as soon as we are given the go-ahead. We will keep you updated!
- Thank you for your support, especially in these turbulent times. We are a small business and every order helps to keep the magic flowing.